Meet Mr. Big

Or, if you prefer the informal, Biggie, or just Big.

Last September, we faced a heart-wrenching loss as our beloved frame shop dog, Pi, succumbed to a very aggressive cancer. For seven years, Pi captured the hearts of our customers, often being specifically requested when clients scheduled appointments. Her absence left a void that seemed impossible to fill.

However, fate had other plans. Our incredible veterinarian reached out to us with an unexpected opportunity to rehome Biggie, a five-year-old border collie. For the past three years, Biggie has served as a soothing presence for both animals and humans at the vet clinic, making him an ideal candidate for our shop.

Biggie's patience and attentiveness are remarkable, and we are thrilled to welcome him into our frame shop family. He will soon become a familiar face at all of our shops. Being a border collie, Biggie thrives on having a job to do, and we are more than happy to have his help. The rehoming process will take about three months in total, but we invite you to stop by the shop and say hello to Biggie.

Pi, the Frame Shop puppy, 2017-2024

Pi grew up in the frame shop. She always politely greeted all customers and she quickly became a customer favorite. People would often stop by just to say hi to Pi and share their own rough collie stories from their childhood. One of Pi’s favorite shop chores was to simply watch the traffic and anticipate the next customer drop-in. She always loved to accompany any customer deliveries because that would usually mean some very positive attention.

Pi's stubbornness was adorable at first, but it could be quite challenging at times. We had to develop specific techniques to get her to cooperate when she was unwilling. Since she wasn't motivated by food, that approach was entirely ineffective. However, we discovered that Pi had an exceptional ability to understand intent. By explaining our intentions and requesting a compromise, we usually managed to gain her cooperation.

Sadly, Pi developed a very aggressive lymphoma and we had to euthanize her before her quality of life significantly declined. It was incredibly hard to lose her because she was so unique, and she was only seven years old.